General conditions
Please consider the following conditions before hiring:
- Minimum hiring of 2 hours.
- Services and/or their overtime are charged for full hours (no fraction adjustments are made).
- Maximum 2 children(as long as at least one of the two is 2 or older). In the case of being more, an extra will be applied.
- Start of the first service no earlier than 7am.
- Start of the last service no later than 11pm.
- If upon arrival at the address the contracted service does not correspond to the actual to be provided, the provision of the same may be denied.
- Approximate geographical limitation: Radius of 10km from urban center (city center).
- Reception and confirmation hours of contracting services: 9 a.m. - 9 p.m..
(Service contracts received outside these hours will be answered the next day, including on-call.) - Services cancelled at least 24 hours before the start of the provision of the same will be fully reimbursed, except for management costs (8 euros).
- Services cancelled less than 24 hours before the start of the provision of the same will have a refund of 50% of the amount, except for the cancellation of a guard service in which no refund will be made.